Customer Feedback

What Our Customers Are Saying

"I would just like to praise Sercombe and Matheson Opticians for their amazing and thorough service. I have visited many different opticians in a few different countries over the last 20 years and I have not dealt with such a great team. Not only is their examination the most comprehensive I have experienced but their serivce afterwards to see you in the best frames is like having your own personal shopper that is able to show you options you wouldn't have considered - one of which became the frames I'm wearing right now. Thank you Roger and everyone else"  Pete S

 I have used a number of opticians over the last 30 years and have found no-one else that can offer such a complete service as Sercombe and Matheson. Your ability, professionalism and sheer speed of service is second to none.
David P

"Richard, I just wanted to pass on my thanks for your treatment of my eye on Monday - I appreciated the prompt attention and your comprehensive diagnosis and delicate surgery! It seems to have come right and the soreness and redness have largely disappeared which is a relief ;-). Kind regards" Brendan B

"Just wanted to let you know, my friend who I txt you about with the cyst had an eye exam at your practice today (saw Natalie). She said she was really impressed with the whole process. It felt really relaxed, clean, professional and reassuring. Good job guys!! I'll keep spreading the word". Kitty

"Thank you very much for the email with information regarding keratoconus.  I was so relieved that you could do something for me yesterday and your customer service was excellent.  I really appreciate you going the extra mile for me and you have a great team at Sercombe & Matheson - very helpful and friendly" Avelyn H.